Chinni Ashok Kumar
Lead DevOps/Cloud Engineer
Baltimore, US.About
A highly accomplished Lead DevOps/Cloud Engineer with over 10 years of experience, specializing in automating complex infrastructure, streamlining application deployments, and ensuring robust system reliability. Adept at leveraging advanced AWS cloud technologies, CI/CD pipelines (Jenkins, GitLab CI/CD), and Infrastructure as Code (Terraform, CloudFormation) to deliver high-quality, scalable software solutions. Proven ability to drive innovation through Python and Shell scripting, enhancing operational efficiency and fostering cross-functional collaboration.
Work
Statefarm
|Lead Cloud Engineer
Bloomington, Illinois, US
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Summary
Led cloud engineering initiatives for P&C Claims, developing serverless Python applications and robust CI/CD pipelines to enhance software architecture and automate infrastructure provisioning.
Highlights
Engineered and deployed Python applications to AWS Lambda via GitLab and CI/CD pipelines, establishing scalable serverless backend solutions.
Developed reusable software components and CI/CD pipeline frameworks, standardizing software architecture best practices across P&C Claims.
Automated infrastructure provisioning and configuration using Terraform, significantly reducing manual effort and boosting consistency.
Maintained Python scripts with Boto3 for automating critical cloud infrastructure tasks, including EC2 provisioning, S3 bucket management, and IAM role automation.
Gainsight
|Lead Cloud Operations Engineer
San Francisco, California, US
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Summary
Led cloud operations for Customer Success Management, optimizing AWS infrastructure, implementing CI/CD pipelines, and enhancing incident response, resulting in improved reliability and team productivity.
Highlights
Implemented a Jenkins-based CI/CD pipeline, reducing microservice deployment time by 25% and enhancing production reliability.
Integrated PagerDuty with Slack to streamline incident communication and escalation, improving visibility and accountability across teams.
Automated and optimized on-call rotations using PagerDuty's scheduling and notification features, ensuring timely resolution of critical issues.
Leveraged Kubernetes for containerized application orchestration, achieving high availability, scalability, and efficient resource utilization.
Managed and maintained diverse environments (Dev, Test, QA, Stage, Production) while collaborating with cross-functional teams to implement DevOps best practices.
Sprinklr
|Operations Engineer
New York, New York, US
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Summary
Managed cloud infrastructure and deployments for a social media management platform, focusing on AWS resource provisioning, configuration management, and incident resolution.
Highlights
Provisioned and configured a wide array of AWS resources (EC2, SG, ASG, IAM, S3, Route53, Elasticbeanstalk, SES, CloudWatch, EKS, CodeDeploy) to meet application requirements.
Deployed code across multiple production servers using Jenkins, collaborating with engineers to ensure seamless production deployments.
Utilized Ansible for configuration management of hosted AWS instances, improving system consistency and deployment efficiency.
Managed high-priority incident escalations with PagerDuty, ensuring rapid identification and resolution of critical production issues.
OnMobile Global Limited
|Engineer - Operations
Bengaluru, Karnataka, India
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Summary
Provided operations and production support for telecommunication products across 15 African countries, focusing on server administration, database management, and service creation.
Highlights
Administered Tomcat servers, including installation, deployment, and configuration, ensuring robust application performance.
Troubleshot and maintained CRBT/Foot Ball SMS products across 15 countries in Africa, ensuring continuous service delivery.
Created and managed new services using MySQL and MariaDB, supporting diverse billing schemes.
Provided production support for MySQL and Tomcat, including security patching, configuration, and troubleshooting to maintain system integrity.
Education
University of Central Missouri
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Master of Science
Computer Science
Acharya Nagarjuna University
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Bachelor of Technology
Computer Science
Languages
English
Skills
Operating Systems
Unix/Linux (RHEL, Ubuntu), Windows.
Databases
MySQL, PostgreSQL, MongoDB, Oracle, Redshift, DynamoDB.
Scripting Languages
Shell, Python, Perl, Bash.
Version Control
GIT, GitHub, GitLab.
CI/CD Tools
Jenkins, GitLab CI, GitHub Actions.
Build Tools
Make, CMake, Maven, Ant.
Cloud Platforms
AWS, Heroku, Azure.
Monitoring Tools
DataDog, Xymon, Zabbix, Sensu, NewRelic, PagerDuty, SumoLogic.
Automation Tools
Ansible, Terraform, Rundeck, CloudFormation.
Application Servers
Tomcat, Glassfish.
User Account Management
LDAP, IAM.
Containerization
Docker, Kubernetes.
Networking Protocols
TCP/IP, Telnet, FTP, NDM, SSH, rlogin.