Chinni Ashok Kumar

Lead DevOps/Cloud Engineer

Baltimore, US.

About

A highly accomplished Lead DevOps/Cloud Engineer with over 10 years of experience, specializing in automating complex infrastructure, streamlining application deployments, and ensuring robust system reliability. Adept at leveraging advanced AWS cloud technologies, CI/CD pipelines (Jenkins, GitLab CI/CD), and Infrastructure as Code (Terraform, CloudFormation) to deliver high-quality, scalable software solutions. Proven ability to drive innovation through Python and Shell scripting, enhancing operational efficiency and fostering cross-functional collaboration.

Work

Statefarm

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Lead Cloud Engineer

Bloomington, Illinois, US

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Summary

Led cloud engineering initiatives for P&C Claims, developing serverless Python applications and robust CI/CD pipelines to enhance software architecture and automate infrastructure provisioning.

Highlights

Engineered and deployed Python applications to AWS Lambda via GitLab and CI/CD pipelines, establishing scalable serverless backend solutions.

Developed reusable software components and CI/CD pipeline frameworks, standardizing software architecture best practices across P&C Claims.

Automated infrastructure provisioning and configuration using Terraform, significantly reducing manual effort and boosting consistency.

Maintained Python scripts with Boto3 for automating critical cloud infrastructure tasks, including EC2 provisioning, S3 bucket management, and IAM role automation.

Gainsight

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Lead Cloud Operations Engineer

San Francisco, California, US

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Summary

Led cloud operations for Customer Success Management, optimizing AWS infrastructure, implementing CI/CD pipelines, and enhancing incident response, resulting in improved reliability and team productivity.

Highlights

Implemented a Jenkins-based CI/CD pipeline, reducing microservice deployment time by 25% and enhancing production reliability.

Integrated PagerDuty with Slack to streamline incident communication and escalation, improving visibility and accountability across teams.

Automated and optimized on-call rotations using PagerDuty's scheduling and notification features, ensuring timely resolution of critical issues.

Leveraged Kubernetes for containerized application orchestration, achieving high availability, scalability, and efficient resource utilization.

Managed and maintained diverse environments (Dev, Test, QA, Stage, Production) while collaborating with cross-functional teams to implement DevOps best practices.

Sprinklr

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Operations Engineer

New York, New York, US

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Summary

Managed cloud infrastructure and deployments for a social media management platform, focusing on AWS resource provisioning, configuration management, and incident resolution.

Highlights

Provisioned and configured a wide array of AWS resources (EC2, SG, ASG, IAM, S3, Route53, Elasticbeanstalk, SES, CloudWatch, EKS, CodeDeploy) to meet application requirements.

Deployed code across multiple production servers using Jenkins, collaborating with engineers to ensure seamless production deployments.

Utilized Ansible for configuration management of hosted AWS instances, improving system consistency and deployment efficiency.

Managed high-priority incident escalations with PagerDuty, ensuring rapid identification and resolution of critical production issues.

OnMobile Global Limited

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Engineer - Operations

Bengaluru, Karnataka, India

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Summary

Provided operations and production support for telecommunication products across 15 African countries, focusing on server administration, database management, and service creation.

Highlights

Administered Tomcat servers, including installation, deployment, and configuration, ensuring robust application performance.

Troubleshot and maintained CRBT/Foot Ball SMS products across 15 countries in Africa, ensuring continuous service delivery.

Created and managed new services using MySQL and MariaDB, supporting diverse billing schemes.

Provided production support for MySQL and Tomcat, including security patching, configuration, and troubleshooting to maintain system integrity.

Education

University of Central Missouri

Warrensburg, Missouri, United States of America
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Master of Science Computer Science

Acharya Nagarjuna University

Guntur, Andhra Pradesh, India
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Bachelor of Technology Computer Science

Languages

English

Skills

Operating Systems

Unix/Linux (RHEL, Ubuntu), Windows.

Databases

MySQL, PostgreSQL, MongoDB, Oracle, Redshift, DynamoDB.

Scripting Languages

Shell, Python, Perl, Bash.

Version Control

GIT, GitHub, GitLab.

CI/CD Tools

Jenkins, GitLab CI, GitHub Actions.

Build Tools

Make, CMake, Maven, Ant.

Cloud Platforms

AWS, Heroku, Azure.

Monitoring Tools

DataDog, Xymon, Zabbix, Sensu, NewRelic, PagerDuty, SumoLogic.

Automation Tools

Ansible, Terraform, Rundeck, CloudFormation.

Application Servers

Tomcat, Glassfish.

User Account Management

LDAP, IAM.

Containerization

Docker, Kubernetes.

Networking Protocols

TCP/IP, Telnet, FTP, NDM, SSH, rlogin.

Chinni Ashok Kumar